Domain Mapping Refund

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  mbguel · Member · Jul 15, 2016 at 6:04 am

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  Hello,

  I was wondering if/when I am going to get a refund for domain mapping. I ordered the personal bundle, and then refunded it, which appeared immediately in the Billing history, but the refund was $13 less than when originally purchased.

  I assumed it still kept the domain mapping cost, so I did that one soon after, but it did not appear under billing history right after.
  Thank you for reading.

  The blog I need help with is: (visible only to logged in users)

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  mbguel · Member · Jul 15, 2016 at 6:05 am

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  Oops. The WordPress.com URL is https://dopeshipcom.wordpress.com/

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  staff-doublebassd · Staff · Jul 15, 2016 at 6:22 am

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  Hi there,

  There was a glitch that prevented the full refund, but I just refunded you the remaining amount. Sorry for the inconvenience.

  Please let me know if you have any questions.

  Thanks!

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  mbguel · Member · Jul 15, 2016 at 6:36 am

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  I see. Thank you.

  I am guessing I will see it in a week or so in my bank statement?
  Will it be two separate transactions?

  In my billing history on WordPress it displays $71.88 for the purchase then -$58.88 for the refund.

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  staff-doublebassd · Staff · Jul 15, 2016 at 2:54 pm

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  Hi there,

  Yes, you will see it in a week or so and it will come in two separate payments.

  Thanks!