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Forums / Domain Mapping Renewal?

Domain Mapping Renewal?

  • Unknown's avatar
    joshuaplo · Member · Sep 3, 2015 at 4:10 pm
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    For the past couple days, when I have logged on to wordpress.com, I receive a notice that the domain mapping for blog.princelaw.com needs to be renewed and that the price is $13. After submitting the credit card information, I receive a notice at the top of the page “This blog is not subscribed to some of these products. Did you mean to purchase them?”

    First, I am under the understanding that we did previously have the domain mapping, based on the alert that is popping up. Hence, I am confused as to why it says we are not subscribed to some of the services being purchased.

    Second, there is no way to accept or acknowledge that I want to purchase them, assuming such to be necessary. I have even attempted to resubmit the CC info, only for the same notice, specified above, to pop up.

    Can anyone give me some assistance?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Sep 3, 2015 at 7:52 pm
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    Blogs are not owned by companies or organizations or any kind of groups. Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of all the blogs registered under that username account. In most case it is that username account that purchases the upgrades for their blogs.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and renew any upgrades at Dashboard > Store > My Upgrades
    https://en.support.wordpress.com/my-upgrades/

    Invalid CNAME
    Your domain has a CNAME record, but its value is incorrect. The record should point blog.princelaw.com to princelaw.wordpress.com. It is currently set to princelaw.wordpress.COM.

    There is information on how to set up domain mapping in our support documentation.

  • Unknown's avatar
    timethief · Member · Sep 3, 2015 at 7:53 pm
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    Note: I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    princelaw · Member · Sep 3, 2015 at 10:42 pm
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    Timethief,

    Thank you for your response. I was unaware of the limitation that only the user account that registered the account, and not any of the Admins to the account, could purchase upgrades. Once I determined the original user account, I was to pay for the domain mapping.

    In relation to the CNAME, can you give me any info on where to change it? I looked around in the settings and don’t see it. Everywhere I see it, it is princelaw.wordpress.com not princelaw.wordpress.COM. Also, how does capitalization affect it, as I have never heard of capitalization affecting web addresses. Thanks again!

  • Unknown's avatar
    timethief · Member · Sep 3, 2015 at 11:04 pm
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    Hi gain,
    I have to log out but Staff will assist you as soon as they can.

  • Unknown's avatar
    staff-ozmodiar · Staff · Sep 4, 2015 at 1:35 am
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    I’m seeing http://blog.princelaw.com/ point correctly to your WordPress.com site. Are you still getting the error message?

  • Unknown's avatar
    joshuaplo · Member · Sep 4, 2015 at 9:02 pm
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    I never received any error. The only pop up that I saw was the requirement to renew the domain mapping, which I was able to pay based on the insight that timethief provided me. Timetheif had also mentioned this issue about the CNAME, which is the issue that I am attempting to correct but don’t understand where the issue is and how to correct it. Thanks!

  • Unknown's avatar
    staff-ozmodiar · Staff · Sep 5, 2015 at 3:19 am
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    Unless I am missing something, I’m not seeing anything wrong with your setup. If blog.princelaw.com is pointing where you want it to, then it is set up correctly. If it isn’t pointing where you want it to, then there is an issue somewhere.

    Let me know if so.

  • Unknown's avatar
    joshuaplo · Member · Sep 5, 2015 at 4:41 pm
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    K, then I guess there isn’t a problem as it is working correctly

  • Unknown's avatar
    sevenseaspearls · Member · Sep 5, 2015 at 7:28 pm
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    Hi My site is with volusion I follow these steps and got to step 7 and it is giving me an error tht the domain name is invalid and I cannot map it. please let me know what to do from here. I created Cname and called it blog.sevenseaspearls.com here are the steps that I followed

    1.Sign in to my.volusion.com, and click on Manage DNS. article/linking your blog with your volusion store-camera show image-for wordpress blog-manage dns
    2.Below your current DNS records, click Add New Record. article/linking your blog with your volusion store-camera show image-for wordpress blog-add new record
    3.In the first blank, type “blog” or the subdomain name you want to use for the blog.
    4.In the Record Type menu, select CName. article/linking your blog with your volusion store-camera show image-for wordpress blog-record type cname
    5.Enter your WordPress blog name in the first field and “wordpress.com” into the second field. For example, if your blog is called user123.wordpress.com, you would enter “user123” into the first field. article/linking your blog with your volusion store-camera show image-for wordpress blog-entere wordpress blog
    6.Click Save.
    7.Sign in to your WordPress dashboard and go to Store > Domains. article/linking your <p>blog with your volusion store-camera show image-for wordpress blog-store domains
    8.Enter the URL you want your blog to have in the Add a Domain field and click Add Domain to Blog. For example, blog.myvolusionstore.com”. article/linking your <p>blog with your volusion store-camera show image-for wordpress blog-add domain to blog
    9.If everything is configured correctly, you will be prompted to pay for the upgrade and complete the mapping process. article/linking your <p>blog with your volusion store-camera show image-for wordpress blog-map domain

  • Unknown's avatar
    staff-ozmodiar · Staff · Sep 6, 2015 at 8:41 pm
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    @sevenseaspearls

    I’m seeing blog.sevenseaspearls.com point correctly to your WordPress.com site. Are you still having trouble?

  • The topic ‘Domain Mapping Renewal?’ is closed to new replies.

Tags

  • domain mapping
  • Invalid CNAME
  • not logged in under correct username account
  • renewal

About this topic

  • In: Support
  • 5 participants
  • 10 replies
  • Last activity 10 years
  • Latest reply from joshuaplo

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