Domain Mapping Renewal not working

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  hatchglobal · Member · Nov 21, 2011 at 1:12 pm

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  Please help – I renewed my domain mapping subscription with wordpress about 3 hours ago. It said that everything was renewed, but I can’t send or receive emails or access my website. How long will it take for my website and email to start working? Thanks loads.

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Nov 21, 2011 at 3:11 pm

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  A whois shows your domain name has expired – hatchevents.com

  That is probably what has trashed the mapping and email – you need to contact your registrar and renew your domain name – you name is not registered with WordPress.COM

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  hatchglobal · Member · Nov 21, 2011 at 5:16 pm

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  Thank you. Amazing. You were absolutely bang on! They said it will take 1 or 2 days to get back on, but at least I now know who I’m supposed to be renewing with!

  Thanks loads.

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  auxclass · Member · Nov 21, 2011 at 5:25 pm

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  You be welcome & good luck

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  myloihs · Member · Nov 27, 2011 at 1:56 pm

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  I want to renew my Domain name for iHatesuckaz.com. But when i try to it says this domain name is already registered by someone(Maybe you), how do renew this??

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  auxclass · Member · Nov 27, 2011 at 2:49 pm

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  Your domain name has expired and is in redemption, you need to contact the staff for help, there will be an additional charge involved in the renewal, that is not a WordPress.COM decision but is determined by who they register the domains through.

  The contact form is closed for the weekend but see the email address below – I will also flag this for staff attention as they do monitor the forums.

  Here’s the email address support@wordpress.com Be sure you include all details.

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  myloihs · Member · Nov 27, 2011 at 3:00 pm

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  Thank you very much, i will let you know how it goes!

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  auxclass · Member · Nov 27, 2011 at 3:03 pm

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  You be welcome & good luck

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  filialhistory · Member · Nov 27, 2011 at 9:39 pm

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  My site no longer works by going to http://www.filialhistory.com
  I updated (twice?) on October 21
  Your WordPress.com Upgrades were purchased successfully.
  Item: Private Registration for http://filialhistory.wordpress.com Cost: $8
  Item: Domain Registration – mapped to http://filialhistory.wordpress.com Cost: $17
  TOTAL: 25.00
  Purchased By: wendy Colflesh
  Credit Card: Visa ************1432
  Transaction ID: 79M6824970767213H
  AND Transaction ID: 60281979FD5356025

  and domain mapping
  Your WordPress.com Upgrade was purchased successfully.

  Item: Domain Mapping for http://filialhistory.wordpress.com
  TOTAL: 12.00
  Purchased By: wendy Colflesh
  Credit Card: Visa **** **** **** 1432
  Transaction ID: 4FY785330B738651K

  and I cannot figure out what I am doing wrong and wonder if I have already spent more than necessary…

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  timethief · Member · Nov 27, 2011 at 9:40 pm

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  @filialhistory
  Will you please email all your details to Staff?
  support@wordpress.com

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  filialhistory · Member · Nov 27, 2011 at 9:43 pm

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  thank you! I did@