Domain Mapping renewal problems
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Hi. I can not renew my Domain Mapping for martacastellaescola.wordpress.com (martacastella.com). I can not find where to do it: I don’t see no option to pay or renew, or cancel, or any icon of PayPal, VISA, or similar.
I send you the address of two screenshot:
http://martacastellaescola.files.wordpress.com/2013/11/mis-actualizaciones.jpg
http://martacastellaescola.files.wordpress.com/2013/11/dominios.jpgAnd the domain mapping expires tomorrow, 7.!!
Thanks in advance
MartaPlease, answer to my webmaster: (email visible only to moderators and staff)
The blog I need help with is: (visible only to logged in users)
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You need to be logged in as the EXACT account that owns an Upgrade to renew it – is there another account you might have used to purchase the upgrade?
Your screen shot matches the screen shot for a blog that I Admin but do not own the domain mapping upgrade
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PS – if you look at the Domain Mapping page, you will see the account that owns the upgrade – you need to contact that person
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The domain mapping upgrade just expired.
To purchase the domain mapping upgrade again, go to Store > Domains on your blog’s dashboard and follow the steps there.
Let us know if you need any help.
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Thanks, auxclass and kardotim.
Finally I did not know what the problem was. Perhaps the first time I paid the domain mapping with another user??
When teh domain mapping expired, everything was easy: I paid for the renewal without problems.thanks a lot
Marta & Jorge -
I’m glad it’s working for you now. Feel free to contact us if you have any other questions.
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