Domain Mapping Renewal Refund with in 48 hours
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I contacted you with in the 48 hours and asked for a refund and to cancel my automatic subscription.
I would like a Refund on my renewal of the Domain Mapping: wellnessforlifeadvice.com
Sherri DouglasThe blog I need help with is: (visible only to logged in users)
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You are correct. There are time limitations for requesting and receiving refunds. https://en.support.wordpress.com/refunds/
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.
Note: It takes from 1 – 2 weeks for the refund to be received.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the .wordpress.com blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew there. Dashboard > Store > My Upgrades. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Let’s ask Staff to assist you with sorting this out. I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi Sherri,
I can see the domain mapping subscription has already been cancelled a refund issued. If you need anything else then please feel free to get in touch. All the best!
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