Domain mapping to squarespace DNS record issue

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  imeatingespana · Member · Feb 17, 2015 at 12:18 pm

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  I’m trying to move my domain from WordPress.com to Squarespace. I have followed all the directions on this page: http://help.squarespace.com/guides/domain-mapping-with-wordpress and it has worked so far up to STEP 5, where you have to “In the last four lines of your Domains panel, copy the IP addresses that appear in the Details column. Create four A Records in WordPress matching these values.” When I copy and paste the IP addresses as instructed, wordpress gives me the following message when I try to “add” the new DNS record with the IP address shown: “This record cannot be added, as it conflicts with an existing WordPress.com record.” I have unlocked the domain and done everything I can think of. Please help ASAP as I need to get the website migrated over ASAP. As you’ll see, there’s no content on it, so it’s literally only mapping the WordPress domain to Squarespace.

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Feb 17, 2015 at 6:39 pm

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  @imeatingespana

  Instead of adding a new A record, first try editing the one that is there.

  If you have additional questions, or need further assistance with this issue, please let us know.