domain mapping unsuccessful

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  soulyoursx · Member · Oct 27, 2015 at 1:21 pm

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  This message appears when I try to map the domain
  ‘custom domain registered elsewhere that is currently pointing to their servers’

  Name servers have already been changed to wordpress

  Kindly asisst asap as our business email is down at the moment due to this.

  The blog I need help with is: (visible only to logged in users)

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  soulyoursx · Member · Oct 27, 2015 at 1:22 pm

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  The message displayed is
  “Sorry but ttec.com.sg has not been registered yet therefore cannot be mapped.”

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  timethief · Member · Oct 27, 2015 at 5:43 pm

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  Please be patient while waiting for Staff help with this.

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  supernovia · Staff · Oct 27, 2015 at 6:56 pm

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  Hi @soulyoursx, I’ve mapped this for you. You’ll still need to do a few things:

  – Purchase the subscription by renewing here:
  https://wordpress.com/my-upgrades

  – Set the domain as primary under https://wordpress.com/my-domains

  Cheers!

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  soulyoursx · Member · Oct 28, 2015 at 12:14 am

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  Hi, thanks for mapping for me.

  1. Soulyoursx is a blog shared with friends. is it possible to switch ttec to be under a new user?

  2. And also, how do I go about conferring email accounts that is under other hosts? I’ve got these instructions from my host.

  You will need to configure the following records according:

  ttec.com.sg IN MX 0 mx.ttec.com.sg.customer.hostsg.com.
  mail.ttec.com.sg IN CNAME mail.ttec.com.sg.customer.hostsg.com.
  webmail.ttec.com.sg IN CNAME webmail.ttec.com.sg.customer.hostsg.com.
  intmail.ttec.com.sg IN CNAME intmail.ttec.com.sg.customer.hostsg.com.
  mailarc.ttec.com.sg IN CNAME mailarc.ttec.com.sg.customer.hostsg.com.

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  ttechbt · Member · Oct 28, 2015 at 12:46 am

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  Hi, thanks for mapping it for me. however soulyoursx is a shared account with friends. I’ve just set up a new one for the buisness. Would you be able to map it over there instead?
  —– (email visible only to moderators and staff)

  2. There are existing email accounts under another host.

  Instructions given were to do configurations as follows:

  ttec.com.sg IN MX 0 mx.ttec.com.sg.customer.hostsg.com.
  mail.ttec.com.sg IN CNAME mail.ttec.com.sg.customer.hostsg.com.
  webmail.ttec.com.sg IN CNAME webmail.ttec.com.sg.customer.hostsg.com.
  intmail.ttec.com.sg IN CNAME intmail.ttec.com.sg.customer.hostsg.com.
  mailarc.ttec.com.sg IN CNAME mailarc.ttec.com.sg.customer.hostsg.com.

  How do I go about doing this? Thanks!

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  ttechbt · Member · Oct 28, 2015 at 12:47 am

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  (email visible only to moderators and staff)

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  soulyoursx · Member · Oct 28, 2015 at 12:50 am

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  I’ve set up a new wordpress account.
  Can you help me switch over to ttecsg.wordpress.com and help me with the email configurations from there? Thanks!

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  anzos · Member · Oct 28, 2015 at 7:03 am

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  Hi. I have the same problem. I am trying to map freddyanzo.wordpress.com to manochfru.nu. I have updated the servers in Binero to ns1.wordpress.com, ns2.wordpress.com, ns3.wordpress.com over 72 hours ago. I only get the answer “Sorry but manochfru.nu has not been registered yet therefore cannot be mapped”. I have other wordpres sites mapped from Binero so I know that it should work.

  Can you help me please?

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  anzos · Member · Oct 28, 2015 at 12:24 pm

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  It worked now. Thanx!

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  soulyoursx · Member · Oct 28, 2015 at 1:42 pm

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  I’m still waiting..will be great if someone can attend to me.

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  supernovia · Staff · Oct 28, 2015 at 4:30 pm

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  @anzos I’m glad that worked :)

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  supernovia · Staff · Oct 28, 2015 at 4:54 pm

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  @soulyoursx – ah, your other comments were filtered, so I’d missed them.

  Use these steps to add your DNS settings:
  http://en.support.wordpress.com/domains/custom-dns/

  Then use these steps to transfer the site to a new user:
  https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/

  I’m going to go ahead and close this thread since the topic post is solved, but if you need more help, go ahead and start a new thread with the Modlook tag or get in touch with us here:

  Contact