domain name
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I accidentally get this domain name with my personal account ((email visible only to moderators and staff)). Now I cancelled that and want to get this domain using my business account ((email visible only to moderators and staff)). Please help!
WP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
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It looks like you’ve canceled the domain name, meaning you no longer own it.
Please let us know which of these options works best for you:
Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.
Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days. Please note, this can only be done for the account which initially purchased the domain. You can transfer both the domain and site it’s attached to later: https://wordpress.com/support/transferring-a-site-to-another-wordpress-com-account/
Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here. Please note, this can only be done for the account which initially purchased the domain. You can transfer both the domain and site it’s attached to later: https://wordpress.com/support/transferring-a-site-to-another-wordpress-com-account/
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So do you meant if I repurchase the domain under my initial account, after 60 days later I can transfer the registration to another account?
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No, we can actually help you transfer it between accounts here at WordPress.com at any time.
The 60-day limit is if you transfer it to another domain registrar.
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I see. Please help me to repurchase the domain and switch it to another wordpress.com account
The account that initially purchased the domain: (email visible only to moderators and staff)
The account that I need to transfer to: (email visible only to moderators and staff)
The domain I want to repurchase: fgswaterloo.org -
Please go ahead and send me the receipt. Will you send it to (email visible only to moderators and staff)?
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We sent it to the email address you mentioned in your previous reply. It’s the same one associated to your account (https://wordpress.com/me/account).
The email message is titled
Payment request from Automattic Inc. -
I’ve kept checking in the past two days, but didn’t receive it. Can you please check? My email is
(email visible only to moderators and staff)
Thanks a lot
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I’ve emailed you the payment link again. Please let me know if you’re still unable to receive it.
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Hello,
Yes, I received the payment link. But I am restoring the page: fgswaterloo.org
(In your email, you said: Restoring buddhaslightcentrewaterloo.ca) I hope to make sure we got that right domain restored before paying. ThanksCindy
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Yes, I received the payment link. But I am restoring the page: fgswaterloo.org
(In your email, you said: Restoring buddhaslightcentrewaterloo.ca) I hope to make sure we got that right domain restored before paying.There is only one domain tied to the account you’re currently logged into:
buddhaslightcentrewaterloo.caThe domain
fgswaterloo.orgis tied to a different WordPress.com user account and as such, we can only go through the recovery process if the account that owns the domain requests this.Log out of
waterlooblcand into the account where you purchased this domain, post a reply here using that account, and we’ll create a different payment request. I’ve deleted the one we sent you as it’s for the wrong domain and account.Let us know if you have any questions.
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