Domain Name

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  yudyalexandra · Member · Jul 13, 2016 at 7:53 pm

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  Hello,

  I canceled my domain name yudyalexandra.com because I wanted to use wordpress.org not wordpress.com. However, I realized that I could just transfer it, but by then I had cancelled it. I was wondering if it is possible for me to renew it or call someone or something so that I can get it back. If not, then how long before it is released for me to grab again.

  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 13, 2016 at 7:59 pm

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  Perhaps Staff can recover the domain.

  We need details please.
  1. What is the domain URL?
  2. What is the underlying .wordpress.com URL?
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
  4. When was the upgrade purchased?
  5. When did the refund request and upgrade cancellation take place?

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  yudyalexandra · Member · Jul 13, 2016 at 8:09 pm

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  1. What is the domain URL? http://www.yudyalexandra.com
  2. What is the underlying .wordpress.com URL? It was was yudyalexandra.wordpress.com
  3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it? yudyalexandra
  4. When was the upgrade purchased? It was purchased today
  5. When did the refund request and upgrade cancellation take place? I did it today

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  timethief · Member · Jul 13, 2016 at 8:11 pm

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  Thanks for the verification of the details. Please be patient while waiting for Staff assistance.

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  staff-doublebassd · Staff · Jul 13, 2016 at 11:45 pm

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  Hi there,

  I’ll be happy to contact the registrar to see if we can restore yudyalexandra.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

  I will let you know once I hear back from the registrar.

  Let me know if you have any questions.

  Thanks!

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  yudyalexandra · Member · Jul 14, 2016 at 10:07 pm

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  Thank you very much. I really appreciate it.

  Yudy

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  staff-doublebassd · Staff · Jul 14, 2016 at 10:48 pm

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  You’re welcome!

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  staff-andersonwp · Staff · Jul 15, 2016 at 11:19 pm

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  Hi there –

  Your domain has been reactivated. You can manage its settings by going to this link:

  https://wordpress.com/domains/manage

  Let me know if you have any other questions; thanks!