Domain Name

  • Unknown's avatar

    Hi, We started setting up our website with yourselves using the domain name http://www.billingboroughgarage.co.uk but cancelled. I’m wanting to still use this domain but when I try to purchase it it’s saying unavailable. I’d like to transfer it over, is this something you would be able to help with please.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    Canceling a domain does not make it immediately available to repurchase elsewhere. Also, there are restrictions for .co.uk domains, so your options are currently limited. Since you already got a refund for the domain, your only option is to repay for the domain.

    We can send an invoice and once it’s paid we can restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

    Let us know when you’re ready to process that payment and we’ll get that invoice sent over.

    Thanks!

  • Unknown's avatar

    Happy to repay for the domain, if you can email an invoice over I will get this paid.

    Thank you!

  • Unknown's avatar

    Thanks for confirming! The request was sent to the email address on file for your account.

    FYI: Our manually generated payment invoices are only in USD at this time.

    Please respond to this thread once that’s been paid as we’re not notified and we’ll get your domain sorted.

    Thanks again.

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