Domain name
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je voulais changer mon nom de domaine avec un autre mais je ne voulais pas supprimer
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Hello,
I need some help, yesterday i wanted to change my domain name but not xanted to delete entierly. Now i don’t see my domain name on wp. I understood after that i deleted it completely. I only want to change it from cotesandco.com to cotesandco.wordpress to buy another name domain.
And i also saw that it’s not refundable so i would like to keep it on wp!Pls can you help me?
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Hi there,
Your site at cotesandco.wordpress.com has not been deleted. It looks like you only cancelled your Personal Plan and domain mapping upgrades.
As you’ve already been refunded for those upgrades I can’t restore them to your site, but if you still want a plan you can add a new one under My Site ->Plans, and then you can add a new domain using the free domain included in your plan.
Please let me know if you need any more help with this.
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Thank you kokkieh for your answer but i didn’t have any refund for domain name. I’ve been refunded only for plan if i understood well. And yesterday i only wanted the change my domain name but not to delete it.
If i understand well i need to pay again to have my domain name on wp? But it makes no sence for me to pay again.Do you think we can find a solution?
Thank you for your help!
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The outstanding refund for your domain mapping has already been processed as well. You can see a receipt for that here:
https://wordpress.com/me/billing/
You should receive the full refund for your plan in a few days.
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