domain name

• 

  zenfilmworks · Member · Feb 12, 2017 at 12:20 pm

  • Copy link
  • Add topic to favorites

  Hello

  I thought that my domain name payment was auto renew and it hasn’t renewed and my site is now down. Can you please tell me what has happened and how i can pay to get my site back.

  The blog I need help with is: (visible only to logged in users)

• 

  themagicrobot · Member · Feb 12, 2017 at 2:33 pm

  • Copy link

  http://zenfilmworks.net expired as long ago as Dec 30th and is currently still in the redemption period (but probably not for much longer). I understand there is an extra charge of $80 to recover a domain as well as the renewal fee. I’ve added modlook to the tag box to the right for staff to confirm that your (Wild West domains) site was previously hosted here and if they can recover it.

• 

  zenfilmworks · Member · Feb 12, 2017 at 5:50 pm

  • Copy link

  Thank you so much.

  I have spoken to a parson about this and paid my 80 dollars. I am just worried it could be bought up before it gets redeemed. Will this also affect my SEO when i hopefully get control of my domain again ?

  Thank you :)

• 

  gemmacevans · Member · Feb 13, 2017 at 4:52 pm

  • Copy link

  Hi there,

  I can see a member of staff is helping you by email and a request to restore the domain has been sent.

  I’ll leave this thread open in case you need anything, but you can continue to reply to emails — that way all your support is in one place.

  We will be in touch as soon as we have an update.