Domain Name

  • Unknown's avatar
    cmolina2002 · Member ·

    Hello, I purchased a domain name through word press (www.standbymolina.com) and then canceled it and requested a refund. I am now trying to claim the domain name through Wix but I’m receiving an error stating that the domain is parked. When will it become available again?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hey there,

    If you want to use your domain at a different host, you should never cancel it at your current host – once you decide to cancel your domain, there is no guarantee that you will be able to reacquire it in the future. Someone else could gain access to it. Also, it usually takes a few weeks for your domain registration to clear and become available once you cancel it. However, there isn’t an exact time, so you’ll check consistently to see when it becomes available.

    If you want to keep using your domain but don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site

    https://en.support.wordpress.com/transfer-domain-registration/

    For more information on using the domain elsewhere, please see:

    https://en.support.wordpress.com/domains/move-domain/

    If you recently registered the domain, you have to wait 60 days before you can transfer your domain to a different host, but in the meantime, you can use the domain with your site by pointing the nameservers over to your new host:

    https://en.support.wordpress.com/change-name-servers/

    Let me know if you would like me to try and regain the domain for you.

    Thanks!

  • Unknown's avatar
    cmolina2002 · Member ·

    yes, please. Can you help me regain the domain? Thanks!

  • staff-doublebassd · Staff ·

    Hi there,

    I have sent you a manual payment to the email connected to the account you are contacting us from. Please provide the payment for the domain subscription and then post in this thread to confirm that the payment has been made. Then, we’ll proceed with restoring the domain for you. Let me know if you do not see the manual payment email in your inbox.

    Thanks!

  • Unknown's avatar
    authorjturley · Member ·

    If I let my Domain expire, can I still use the blog on that site?

  • staff-doublebassd · Staff ·

    To clarify, you mean the site hosted here at WordPress.com? If os, yes, you can still use that blog with the .wordpress.com subdomain. No need for a custom domain to use the site.

    You canceled the domain within 5 days of registering it, so it should be available again soon. Once a domain name is deleted by the registry at this stage, it is immediately available for registration by any registrant through any Registrar, which happens shortly after the 5-day grace period.

    We can immediately restore the domain for you within those 5 days, but after that, we no longer have control over it. So, depending on where you want to register the domain (with us or elsewhere), you should decide ASAP how you want it re-registered.

    You can always point the domain over to your host from WordPress.com until the 60-day transfer lock is lifted (where you can transfer the domain anywhere you please). That will at least guarantee you will get it back without any potential complications.

    https://en.support.wordpress.com/change-name-servers/

    Let me know.

    Thanks,

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