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Forums / domain name

domain name

  • Unknown's avatar
    allianceouvriere1b3b8d90c7f · Member · Feb 21, 2024 at 9:17 pm
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    I registered for the domain allianceouvriere.org on wordpress on 2024-02-18 but then I deactivated/ unsubscribed from this wordpress domain. The domain is no longer accessible on wordpress. I want to use it again on hostinger but it says it’s already registered with Automattic Inc. two days ago probably by me. Can I reactivate this domain if I’m no longer paying for it so i can transfer it to hostinger?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member · Feb 22, 2024 at 6:03 pm
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    Hi there!

    If you’ve canceled a domain, please be aware that it may not be immediately available for purchase elsewhere. Don’t worry though, we have some options available to help you out:

    Option 1: Wait a few days. After about five days from cancellation, the domain may be released and available for purchase again. As long as no one else buys it before you, you can purchase it with another provider.

    Option 2: Repurchase the domain through us. We can send you an invoice to restore the domain. Once it’s restored, you’ll be able to point it to a new host. After 60 days, you can transfer the registration to another provider.

    Option 3: Repurchase a plan to host your site with us. You can buy an annual plan without the domain option and update us here and we can restore it to your account.

    Just let us know which option you prefer and we’ll be happy to assist you.

    Thank you!

  • Unknown's avatar
    allianceouvriere1b3b8d90c7f · Member · Feb 22, 2024 at 9:04 pm
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    Hi thank you for answering.

    How much does it cost to reactivate the domain?

  • Unknown's avatar
    allianceouvriere1b3b8d90c7f · Member · Feb 22, 2024 at 9:33 pm
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    I saw that staff-doublebassd restored a domain for someone recently and it looked like there was no restoration fee. I would like to restore the domain that I deleted accidentally as soon as possible without the fee if that’s possible, but I can pay it if necessary.
    The domain was: allianceouvriere.org

  • Unknown's avatar
    fstat · Staff · Feb 23, 2024 at 9:47 am
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    Hi there,

    I’ve reviewed your account and noticed that you’ve received a refund for both your plan and the domain purchase. So, restoring the domain without a fee isn’t possible.

    However, we do have a path forward if you’re interested in continuing to use your domain with WordPress.com. By upgrading to one of our annual plans, we can restore your domain for you for free as part of the plan. This is a great opportunity not only to get your domain back but also to enjoy the additional features and support that come with our plans. You can explore our plans and find the one that best suits your needs here: https://wordpress.com/pricing/

    If your preference is to only restore the domain without upgrading to a plan, you can find the restoration price listed on our Domain Pricing page: https://wordpress.com/support/domains/domain-pricing-and-available-tlds/

    Alternatively, if you’re considering using your domain with another service, it might be best to wait until early next week. By then, the domain is expected to be released and made available for registration again. This way, you can register it through the service provider of your choice.

    We hope one of these options suits your needs, and we’re here to help with any more information or assistance you may require. Please feel free to reach out if you have any further questions or if there’s anything else we can do for you.

  • The topic ‘domain name’ is closed to new replies.

Tags

  • account
  • Domain
  • he-boost
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 4 replies
  • Last activity 2 years
  • Latest reply from allianceouvriere1b3b8d90c7f

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