Domain Name
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I was contacted a week or 2 ago. I responded to the customer care person asking her to send an email to my proton account so I can confirm and retrieve my domain: franciscogarciafoto.com
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hello!
Thank you for reaching out. It seems you previously contacted our support team regarding this issue, and we responded to your Proton email account on February 19th, requesting information to verify ownership of the account. Please locate that email and respond with the requested information so that we can assist you further as this is not something we can help with on the public support forum.
If you’re unable to locate our previous response, you can utilize the Account Recovery form to verify ownership of the site. Once verified, WordPress.com support can provide assistance from there. You can access the Account Recovery form here: https://wordpress.com/wp-login.php?action=recovery
When completing the form, please provide as much information as possible, including an email address where our Support team can reach you. The transaction ID required can be found on your bank statement under “WordPress” followed by a ten-digit alphanumeric code (e.g., WordPress XXXXXXXXXX).
For more details on the account recovery process, you can refer to this link: https://wordpress.com/support/account-recovery/
I hope this clears things up! Let us know if you need further assistance.
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