domain name

  • Unknown's avatar

    I have connected my website – jobsacademicwriting.com to wordpress and now I want to add a few pages and launch it but I can only edit jobsacademicwriting.wordpress.com
    I don’t want a subdomain…how can I fix this?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    I checked your account and found out that after canceling your plan, your domain started redirecting to the free jobsacademicwriting.wordpress.com subdomain. This is a default behavior when there’s no active plan.

    To set your custom domain as the primary address of your site and hide the .wordpress.com address, you’ll need to upgrade to one of our plans. If you were happy with the features of the Starter plan (previously known as the Personal plan) you had before, I’d recommend repurchasing that.

    If you need any assistance or have further questions, feel free to reach out. We’re here to help.

  • Unknown's avatar

    Hi,
    Thanks for giving a timely reply. I’m just trying to launch a simple website, don’t need any special templates or plugins. The subdomain is mandatory in your free plan?

  • Unknown's avatar

    The subdomain is mandatory in your free plan?

    Yes, that is correct. Let us know if you have any questions or need help with anything else.

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