Domain name

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  mygoodofficeparis · Member · May 31, 2019 at 8:41 am

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  Hi
  I sent you a message yesterday to get my domain name back.
  I received a link to pay but when I did it, I received the following message:
  There were problems with your payment:
  Invalid domain mapping product in cart.
  What can I do?
  Many thanks

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · May 31, 2019 at 9:41 am

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  Hi mygoodofficeparis,

  Oh! I’ve created a new payment request for mygoodoffice.com and emailed that to you. Can you try again and let me know if you run into the same problem?

  Thanks!

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  mygoodofficeparis · Member · May 31, 2019 at 9:50 am

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  Hello,
  It worked! Thank you ;)
  How can I have access to it and get the transfer code?
  Many thanks

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  gemmacevans · Member · May 31, 2019 at 10:44 am

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  Great to hear! Your payment came through and I’ve restored the domain back to your account:

  https://wordpress.com/domains/manage/

  Newly registered domains are transfer locked for the first 60 days (standard practice among domain providers). But in the meantime, mygoodoffice.com can be pointed to your new host with these steps:

  https://en.support.wordpress.com/move-domain/change-name-servers/

  Then once the 60 days have passed, mygoodoffice.com can be transferred away from WordPress.com:

  https://en.support.wordpress.com/move-domain/transfer-domain-registration/

  I’ll be here if you have any questions.