Domain name

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  harrisboc · Member · Jul 15, 2019 at 2:20 pm

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  We have updated our billing information. Why has our domain name expired and how can I make payment to renew it?
  Please and thank you,
  Sarah

  The blog I need help with is: (visible only to logged in users)

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  smitsahatiya · Member · Jul 15, 2019 at 2:29 pm

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  Hi there,

  Can you mention some more details like when did this domain expire?

  Also, I am tagging this post for staff’s attention as matters like these can only be resolved by the internal team.

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  harrisboc · Member · Jul 15, 2019 at 2:39 pm

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  I believe it just expired today. I need help to renew it. I don’t know why it expired because our billing and credit card information are current.
  Thanks,
  Sarah

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  smitsahatiya · Member · Jul 15, 2019 at 2:50 pm

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  Alright, Some staff member will get back to you in a short while and assist you in a better way.

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  harrisboc · Member · Jul 15, 2019 at 2:52 pm

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  Thank you. They can call me at [removed]
  Thanks,
  Sarah

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  themagicrobot · Member · Jul 15, 2019 at 3:03 pm

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  Duplicate. See: https://en.forums.wordpress.com/topic/domain-name-2443/
  It’s better to keep to one thread to help staff to help you. Note there is no telephone support at WordPress.com.