domain name
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Hi i’m Aso on the 29,may 2020 i created my first wordpress site :DomainName.com but unfortunately found out that my domain name was changed to this: DomainName.wordpress.com i please need my domain name without the wordpress name on it, please rectify or send me a step by step guidance on how to fix it.
i await your response.
Thanks. -
As mentioned during the domain cancellation, we cannot guarantee when or even if you’ll be able to re-register the domain. That is because the majority of the cancellation process is outside of our control, and this is true for all domain registrars.
The good news is that your domain is still under the grace period and can still be be recovered by us within the next 3 days. After that, we won’t have any control.
If you would like to do this, I have sent a payment request for the $18 domain registration fee to the email address on your account, since you have already received a full refund.
Once paid, please reply here to let us know, and we’ll recover the domain. Again, this will only be possible for the next 3 days. After that, we cannot guarantee when or even if you’ll be able to re-register the domain.
Once the domain is recovered here, you’ll be able to direct it anywhere simply by changing its name servers: https://wordpress.com/support/move-domain/change-name-servers/
And, after 60 days (another policy outside of domain registrar control), you’ll be able to transfer it elsewhere: https://wordpress.com/support/move-domain/transfer-domain-registration/
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Ok, sorry, I made a mistake on the math regarding time left, and the domain can no longer be recovered.
The good news is, it’s now available to register again!
So, what I have done is refunded what you paid. I have also added $18 in credit to your account for the trouble.
You can now register it as a new domain following these steps: https://wordpress.com/support/domains/register-domain/
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It is available, I have left it in the cart for you, you can click there, check if the address is what you were looking for and finish the registration.
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