Domain name
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I am having a lot of trouble with trying to get a domain name. Initially I paid $25 for a domain name azaykova.com but I was told I can’t use it unless I get it without the subscription. The subscription info says it already has a free domain for one year. So I cancelled the $25 purchase. I wanted to buy the $5 per month subscription instead, but now it says my domain name is not available. Can you please help. When will the domain name be released from the register?
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We do not offer monthly subscriptions on domain names, only annual subscriptions.
As mentioned during the domain cancellation, we cannot guarantee when or even if you’ll be able to re-register the domain. That is because the majority of the cancellation process is outside of our control, and this is true for all domain registrars.
The good news is that your domain is still under the grace period and can still be be recovered by us within the next 4 days. After that, we won’t have any control.
If you would like to do this, I have sent a payment request for the $18 USD domain registration fee to the email address on your account, since you have already received a full refund.
Once paid, please reply here to let us know, and we’ll recover the domain. Again, this will only be possible for the next 4 days. After that, we cannot guarantee when or even if you’ll be able to re-register the domain.
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Thank you so much! I got the email and I’ll make use of that option.
I understand there’s no monthly domain subscription, but there’s a WordPress upgrade subscription that I understand you have to sign up to to use the domain name.
My other issue is that I connected the domain name to the wrong blog (I have multiple). Can I change it over? Sorry, I’ve been trying to do this late at night and obviously made a lit of mistakes in the process.
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Hi @midnightmediamusings, I think I understand. Do you want to go ahead and add a plan with the domain, and take advantage of the offer that includes the first year of the domain registration with the plan price? If so let us know; you can either go ahead and add the plan now and skip the domain option so we can tie that in, and refund as needed, or we can adjust it on our end before you buy.
Let us know which site you meant to connect it to, too, and we can help with that.
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Thank you! azaykova.wordpress.com is the one I meant to connect. I’ve upgraded to the plan.
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