Domain name

  • Unknown's avatar
    douniandour · Member ·

    Hi, i have bought a domain bodyskinfit.fr and i canceled my order.
    My domain bodyskinfit.fr is not yet available ?
    Can you release my domain name ?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    douniandour · Member ·

    Sorry for the mistake it’s not a “Widget” issue

  • kokkieh · Staff ·

    Hi there,

    Cancelled domains are not released immediately, and it can take anything from a few days to over a year before a cancelled domain becomes available again, if at all. You should never cancel a domain that you still want to use, as there’s no guarantee that you’ll be able to use it again somewhere else in future.

    In this case the domain won’t become available again until after it expires in June 2021 and goes through the redemption process.

    We are not able to manually release the domain sooner, but we can still restore the domain to your account with us.

    Do you want to use the domain with your WordPress.com site? If so, please buy a new plan for that site and let us know here once you’ve done that, and we can restore your domain.

    If you want to use the domain somewhere else, we can send you a link to pay for it again, and then help you transfer it to the provider where you want to use it.

  • Unknown's avatar
    douniandour · Member ·

    I want to use this domain somewhere i would like to transfert it on ovh plateform

  • staff-blorbo · Staff ·

    As mentioned during the domain cancellation, we cannot guarantee when or even if you’ll be able to re-register the domain. That is because the majority of the cancellation process is outside of our control, and this is true for all domain registrars.

    The good news is that your domain is still under the grace period and can still be be recovered by us within the next 2 days. After that, we won’t have any control.

    If you would like to do this, I have sent a payment request for the $18 domain registration fee to the email address on your account, since you have already received a full refund.

    Once paid, please reply here to let us know, and we’ll recover the domain. Again, this will only be possible for the next 2 days. After that, we cannot guarantee when or even if you’ll be able to re-register the domain.

    Once the domain is recovered here, you’ll be able to direct it anywhere simply by changing its name servers: https://wordpress.com/support/move-domain/change-name-servers/

    And, after 60 days (another policy outside of domain registrar control), you’ll be able to transfer it elsewhere: https://wordpress.com/support/move-domain/transfer-domain-registration/

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