Domain name
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The domain was set up via WordPress.com on a business plan. The business plan was canceled so the website could be hosted elsewhere, but I cannot see or access the domain DNS settings in the Domains section on wordpress.com anymore since it was canceled. How can I get access to the domain?
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It looks like you’ve canceled the domain name, meaning you no longer own it.
The domain has passed the cancelation grace period, and is now in the redemption period: https://wordpress.com/support/domains/domain-expiration/#redemption-period
The options are to either wait for the domain to go through this process and return to the public market, or pay the $80 recovery fee.
I have sent a payment request for the $80 fee to the email address on your account. If you’d like to proceed that way, once the payment is sent, please reply here to let us know, and we will send a note to our domain partner. This process only takes about 2-3 days start to finish.
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Hi again from WordPress.com support,
I’ve since had this domain restored and replied to you via our internal email support. For more assistance please reply to that request and we can help further from there.
I’ll close out this public support request now. Feel free to reach out to us from here for any other questions:
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