Domain Name

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  412crafts · Member · Mar 29, 2021 at 3:51 pm

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  We messed up yesterday trying to setup our website, so we deleted the payment. How do I go back to it?

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  deancroyal · Staff · Mar 29, 2021 at 5:51 pm

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  Hi there – Are you wanting to restore the domain 412crafts.com along with the Premium plan for that site to this account username “412crafts” ? Let us know as quickly as you can please.

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  412crafts · Member · Mar 29, 2021 at 6:06 pm

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  Yes I do. It charged us $50 .88 for the first year and I asked for a refund cause we thought we did it wrong. Can you fix that for us please?

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  staff-blorbo · Staff · Mar 29, 2021 at 6:46 pm

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  Ok, you can purchase a new plan from https://wordpress.com/plans

  Once that’s done, please let us know, and we’ll restore the domain.

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  412crafts · Member · Mar 29, 2021 at 6:55 pm

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  Why is my cost $101 and yesterday it was $50?

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  staff-blorbo · Staff · Mar 29, 2021 at 7:16 pm

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  You used a coupon code yesterday, make sure you’re using the same code.

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  412crafts · Member · Mar 29, 2021 at 7:20 pm

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  coupon code that i used yesterday isn’t working

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  staff-blorbo · Staff · Mar 29, 2021 at 7:23 pm

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  Ah, because it’s only for new accounts.

  Go ahead and purchase the plan at the normal rate, and I’ll issue a refund for the portion the coupon would have covered.

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  412crafts · Member · Mar 29, 2021 at 7:27 pm

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  All done! Quick question, is my domain name 412crafts.com or is it 412crafts.wordpress.om?

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  staff-blorbo · Staff · Mar 29, 2021 at 7:43 pm

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  Ok, I have refunded 50% of that and recovered https://412crafts.com

  And yes, your site’s domain is https://412crafts.com :)