domain name

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  jason27pro · Member · May 5, 2021 at 2:01 pm

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  I have owned a domain name for over a decade, last time I renewed it through godaddy, and transferred it to wordpress, it still shows up as parked at wordpress, but I cannot find it anywhere. I need to transfer it to another place. Can someone help me find it? My account shows no activity but I have the email receipts from when I moved it.

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  varshasc · Member · May 5, 2021 at 2:05 pm

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  Hi there,

  Please share the domain name that you are referring to.

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  kokkieh · Staff · May 6, 2021 at 6:12 am

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  Hi there,

  The jason27pro account you’re using to post here has never owned any domains with us, so the domain is likely under a different account. Can you tell us the domain?

  If you have the receipts from when you transferred the domain to us, you should be able to get back into the correct account through our account recovery process, so you can try that:

  https://wordpress.com/support/account-recovery/