domain name
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How do I change my domain name. Someplace it says contact help which is what I’m trying to do
The blog I need help with is: (visible only to logged in users)
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Hi Richard,
Considering that the nature of domains depends solely on spelling you wouldn’t be able to edit the domain. However, you can cancel your current one and purchase the correct domain (if it’s available).
Please note that canceling a domain is different from other upgrades and is stated during the purchase process.
Canceling a domain at this time means you completely give up ownership of the domain. There is no guarantee the domain will become available to re-register after cancellation.
You are welcome to keep your domain with us and update the nameservers to point to another hosting provider by following this guide:
After 60 days from the date of purchase or registrant contact information change, you may also transfer your domain to another registrar by following this guide:
If you would like to completely cancel your ownership of the domain name, please reply to confirm.
You can purchase the new domain exactly like how you did this one. Feel free to reach out if you have any questions!
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Thanks. I think I will upgrade so I can use a custom address for my blog. I didn’t quite understand what I was doing when I filled out the form. So could I get a new name as part of my upgrade?
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Hi Richard,
No worries at all! I will cancel the old domain and provide you $26 of paid credits so that you can register a new domain. Please go to Store > My Domains and register the new domain.
Here’s a support guide on registering a new domain if you have any questions:
Let me know if you run into anything!
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I just checked the domain and it is available. You can register this new domain with the credits I provided you.
Cheers!
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Hi Richard!
I see that you purchased the $99 Premium upgrade and added the domain: indexplural.com as you mentioned. So, I provided you a full refund on the first domain. Please note that it may take up to a week for the refund to show up in your bank account.
Happy Blogging! :)
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