Domain name

• 

  1naturalqueen · Member · Jan 9, 2016 at 11:11 pm

  • Copy link
  • Add topic to favorites

  I recently deleted my blog because I no longer wanted it active. Once I deleted the blog I thought my domain would also be deleted from wordpress. I see that its still in use and I would like it to be gone. I want to use my domain for something else.

• 

  timethief · Member · Jan 9, 2016 at 11:15 pm

  • Copy link

  You posted three dupicate threads!
  https://en.forums.wordpress.com/profile/1naturalqueen

• 

  timethief · Member · Jan 9, 2016 at 11:17 pm

  • Copy link

  You prematurely deleted the underlying .wordpress.com blog URL and you failed to state:

  What is the domain URL?

  Exactly which username account purchased the upgrade?

  Exactly which underlying .wordpress.COM blog was the upgrade purchased for?

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  Note that when we need Staff help with issues Volunteers cannot resolve we type modlook into the sidebar tags on our forum threads. I did that for you so the domain URL will not be lost.

  From the support docs: How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  1naturalqueen · Member · Jan 9, 2016 at 11:21 pm

  • Copy link

  when I go to my purchase section, it says I don’t have any purchases.

• 

  timethief · Member · Jan 9, 2016 at 11:23 pm

  • Copy link

  Paseanswerm questions:

  What is the domain URL?

  Exactly which username account purchased the upgrade?

  Exactly which underlying .wordpress.COM blog was the upgrade purchased for?

• 

  1naturalqueen · Member · Jan 9, 2016 at 11:24 pm

  • Copy link

  domain url: naturelbynature.com
  username: 1naturalqueen

• 

  timethief · Member · Jan 9, 2016 at 11:24 pm

  • Copy link

  Rats! I’m on a funky bilingual keyboard and I meant to type:

  Please answer my questions.
  What is the domain URL?

  Exactly which username account purchased the upgrade?

  Exactly which underlying .wordpress.COM blog was the upgrade purchased for?

• 

  1naturalqueen · Member · Jan 9, 2016 at 11:33 pm

  • Copy link

  domain url: naturelbynature.com
  username: 1naturalqueen

• 

  1naturalqueen · Member · Jan 9, 2016 at 11:49 pm

  • Copy link

  naturelbynaturedotcom.wordpress

• 

  timethief · Member · Jan 9, 2016 at 11:53 pm

  • Copy link

  Thank you. Please wait patiently for Staff help with this.

• 

  1naturalqueen · Member · Jan 9, 2016 at 11:54 pm

  • Copy link

  okay. thank you

• 

  supernovia · Staff · Jan 12, 2016 at 5:08 am

  • Copy link

  Hi @1naturalqueen, cancelling your domain only returns it to the registrar. It doesn’t actually free it up for purchase elsewhere.

  I’ll get in touch via email to help you get access to the domain settings again so you can begin the transfer process. Cheers!

• 

  supernovia · Staff · Jan 12, 2016 at 5:12 am

  • Copy link

  Actually, now that I look again, I’m realizing this domain isn’t registered here. You bought it at GoDaddy. Can you get in touch with them about transferring it?