Domain Name Administration

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  goldencleaners2023 · Member · Mar 6, 2024 at 3:53 am

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  Hi, I have mistakenly cancelled and refunded my domain’s renewal and I am not able to administer it under my account.

  Is it still possible to administer my domain name and renew it because I still can see that it is in registered status until April 2024?

  Thank you!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  aisajib · Member · Mar 7, 2024 at 5:12 am

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  Hi there!

  It appears we can still restore the domain for you! There’s a short window for us to restore the domain, so please pay the domain registration fee as soon as possible using the link I just sent you via email. Please note: The payment is in USD.

  Reply here after you’ve paid the renewal fee, and we’ll restore the domain for you.

  Feel free to let us know if you have more questions.

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  goldencleaners2023 · Member · Mar 7, 2024 at 5:25 am

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  Hi @aisajib,

  Thank you for your reply. We already have made the required payment as advised.

  What will be the next step?

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  aisajib · Member · Mar 7, 2024 at 10:10 am

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  Hi there!

  Thanks for making the payment! I’ve restored the domain for you. You will see it on your dashboard or by clicking this link.

  Hope that helps! Feel free to let us know if you have more questions.