Domain name and payment roll on

  • Unknown's avatar
    nataliesolanke1 · Member ·

    I need my website live again? I thought it was on a year rolling payment. I have just paid for two year and my domain is gone.

    Please help!!

    Many thanks
    Natalie

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I just checked your account and noticed the following:

    • Your subscriptions had expired in October 2023. When the subscriptions expired, the domain connection was removed.
    • You have recently purchased a new subscription: the WordPress.com Explorer plan.
    • You have yet to add the domain connection.

    Please follow the steps below to add a domain connection:

    WP
    Domains » Connect a Domain to WordPress.com
    in WordPress.com Support
    5 min read
    If you already own a domain name with another provider, you can use that domain with your WordPress.com site. Follow the steps in this guide to keep your domain registered with your current provider and connect it to your WordPress.com site. About Domain Connection Connecting a domain to your WordPress.com site means: Your domain will show the site you created on WordPress.com without

    Once the domain is connected, please set it as the primary address of your site:

    WP
    Domains » Set a Primary Address
    in WordPress.com Support
    3 min read
    Your primary site address is the domain that people will see in their browser’s address bar when visiting your site. It is the address you use to promote your website. Requirements To use a domain as your site’s primary address, you will need: A domain registered or connected to WordPress.com. Any paid WordPress.com plan. With a paid WordPress.com plan, you can set a custom do

    By this point, your site will start loading at the domain nataliesolankeweddings.co.uk.

    Feel free to let us know if you have more questions.

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