Domain Name Bought
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Hello,
Recently four domain names where transferred to my name, after purchasing a business. The domain names where bought on IVH. From what I understand, the site is hosted on wordpress. The previous owner gave the webdesign to a now defunct company. Unfortunately, we don’t have any logins or passwords to access our pages, who seem to have been somehow tampered with. How can we clarify this situation, without loosing any of the data?Thank wyou for your support,
Kind regards, -
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Hello,
After further invetigation, only two of the sites are managed on wordpress.
esthemed.lu and esthemed.net, with one being redirected to the other. There seems also to have been a hack on the site, which is currently being investigated. -
This site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with OVH.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
You can look for help at the community forums here: https://wordpress.org/support/forums/
http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.
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Thank you very much for this information. I will try my luck with the help provided.
Kind Regards,
Eric -
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