Domain name cancel please help !

  • Unknown's avatar
    maisonboyersite · Member ·

    Hello,

    My assistant has to renew the domain name and then to cancel the renewal.
    So, I do not see how to recover it because it is indicated as not available. Is that because WordPress has not registered the deletion at this point? I really need to get it back, I have an online store.
    A huge thank you for your help!

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    It looks like you’ve canceled the domain name, meaning you no longer own it.

    Please let us know which of these options works best for you:

    Wait: You can wait about five days from cancellation for the domain to be released. So long as no one else buys it before you do, you can purchase it again with another provider.

    Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

    Repurchase a Plan: To host your site here after all, buy a plan, skip the domain option, then update us here.

  • Unknown's avatar
    maisonboyersite · Member ·

    Thank you for your reply.
    Is there a quick way to get my domain name back so that our site can be up and running again as quickly as possible?

  • Unknown's avatar
    maisonboyersite · Member ·

    Repurchase the Domain: We can send an invoice and restore the domain. You’ll be able to point it to a new host as soon as it’s restored, then transfer the registration after 60 days.

    This option could allow us to use again our website in the next hours or we have to wait 60 days?

  • staff-mckluskey · Staff ·

    As soon as you pay the registration fee (I just sent you an email with the link), let us know here and we’ll restore the domain. You’ll be able to use it right away.

    Bear in mind that your Business plan here, on WordPress.com, has expired as well. If you’d like to resume your online store here, you’ll want to re-purchase plan Business too.

  • Unknown's avatar
    maisonboyersite · Member ·

    Hi,

    I just pay the registration fee. Thanks.
    What is the next step? Could you please send me the link for the plan business?

    Thanks a lot

  • Unknown's avatar
    helper-heroponriki · Member ·

    Thanks for paying that registration fee. You can access your domain from your account once again.

    Regarding the plan, you would choose the plan here:

    https://wordpress.com/plans/maisonboyer.wpcomstaging.com

    Note that you only need to upgrade to a Business plan if you’re hosting your site here at WordPress.com. Looking at your account, you haven’t had a WordPress.com Business plan since it expired in October 2020.

    If you have your site hosted elsewhere now, you can point it to your current host now, then transfer the registration to a different domain registrar after 60 days.

    Let us know if you have any questions.

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