Domain Name Cancellation

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  alexandrabrodt · Member · Feb 27, 2016 at 9:00 pm

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  So I thought I could just cancel my domain that was about to expire and re-register it with Squarespace. But apparently it’s not that easy! I need to contact wordpress directly somehow to ask them if I can rebuy my domain with them because it still says it is taken because it may be help by wordpress in a grace period. Help!

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Feb 27, 2016 at 9:08 pm

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  Tagged for Staff help, but please read this about what happens when a domain expires: https://en.support.wordpress.com/domains/domain-expiration/

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  alexandrabrodt · Member · Feb 27, 2016 at 9:53 pm

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  Thank you Jennifer! All I want to do is renew it now. I didn’t realize I shouldn’t cancel, I would gladly just renew now. I read your link and hopefully they will let me back in on the grace period since I did it just this morning.

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  staff-ozmodiar · Staff · Feb 29, 2016 at 9:42 pm

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  I can try and reverse the cancellation. I will let you know if I am successful, it typically takes 12-48 hours.

  If successful, you will need to re-purchase the yearly domain registration. Then you will be able to use the domain here on WordPress.com or point your domain to a new webhost using these instructions:

  Change a Domain’s Name Servers

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  alexandrabrodt · Member · Feb 29, 2016 at 10:25 pm

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  Thank you so much Josh!!!!!!!!! You’re amazing. I am very glad to repurchase the domain with wordpress.

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  staff-ozmodiar · Staff · Mar 1, 2016 at 6:11 pm

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  I am sending you an email to the address associated with your WordPress.com account. Please let me know if you do not receive it.

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  alexandrabrodt · Member · Mar 1, 2016 at 6:17 pm

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  Great! I have not received it yet but you just sent this message minutes ago.

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  staff-ozmodiar · Staff · Mar 1, 2016 at 6:18 pm

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  Honestly, I just sent it. Took a few minutes to get everything set up. Should be arriving shortly.

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  alexandrabrodt · Member · Mar 1, 2016 at 6:18 pm

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  I got it! THANK YOU SO MUCH!!!!!

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  staff-ozmodiar · Staff · Mar 1, 2016 at 6:18 pm

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  No Problem.

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  carinasunshineallen · Member · Mar 1, 2016 at 6:23 pm

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  Hello, How do I go about cancelling the domain name with you that I have just payed for. It says that I have 48 hours to do so -minus about 10! Thanks

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  staff-ozmodiar · Staff · Mar 1, 2016 at 6:28 pm

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  @carinasunshineallen

  I can help you with that. however, please be aware that if you cancel a domain, it will not become available to register at another registrar instantly. Like as not, you’ll end up in the same situation as the other user on this thread did.

  If you want to cancel a domain to use it elsewhere, please consider using these instructions instead:

  Change a Domain’s Name Servers

  If you want to cancel a domain because you have changed your mind and simply do not want it any longer at all, let me know.