Domain name changed by error.

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  mtouti · Member · Jan 11, 2018 at 5:41 pm

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  Hello all.
  I do not have any experience in website development or anything similar. For ignorance I changed the name of the site and now I do not have access to the admin. The site was not crafted by me and its creator still understands less than I do. I have no idea if they were backed up, much less how to back up.
  I followed the instructions on this site: https://www.digitalocean.com/community/questions/can-t-login-to-wordpress-wp-admin-after-change-of-url and I could not do anything.
  I really need some help, please.

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  avydun · Staff · Jan 11, 2018 at 5:48 pm

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  Please share your site link. I can have a look at it and suggest further.

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  mtouti · Member · Jan 11, 2018 at 6:12 pm

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  Thank you Strikebuys.

  The link´s http://www.ou-sortir-a-lisbonne.fr. This is the old address and was changed to http://www.ousortiralisbonne.fr.

  :)

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  mtouti · Member · Jan 11, 2018 at 6:13 pm

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  Thank you Strikebuys.

  The link´s http://www.ou-sortir-a-lisbonne.fr. This is the old address and was changed to http://www.ousortiralisbonne.fr.

  :)

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  avydun · Staff · Jan 11, 2018 at 6:15 pm

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  http://www.ou-sortir-a-lisbonne.fr/ is not hosted on WordPress.com. It’s hosted with OVH hosting and is not associated with WordPress.com in any way.

  http://www.ousortiralisbonne.fr/ – this domain doesn’t seem to be registered at all.

  This forums is for help on WordPress.com account and WordPress.com sites.

  Unfortunately, we cannot assist self-hosted WordPress (WordPress.org) sites here. You can post the question on self-hosted WordPress (WordPress.org) forums for help: https://wordpress.org/support/, or reach out to your hosting provider and domain registrar for help.

  You can learn the differences between a self-hosted WordPress (WordPress.org) site and a WordPress.com site here.

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  mtouti · Member · Jan 11, 2018 at 6:22 pm

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  Ok.

  So let me see if I undestand, the host for the site it´s OVH and as no conection what so ever with wordpress.com even tought I have the info that the site was created with wordpress?

  http://ou-sortir-a-lisbonne.fr/wp-login.php

  I´m really lost now. lol

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  avydun · Staff · Jan 11, 2018 at 6:29 pm

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  Yes, http://ou-sortir-a-lisbonne.fr/wp-login.php is a valid login, but it is not associated with WordPress.com.

  It’s a self-hosted WordPress (WordPress.org) site.

  You can learn the differences between a self-hosted WordPress (WordPress.org) site and a WordPress.com site here.

  Does this help clear things up?

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  mtouti · Member · Jan 11, 2018 at 6:35 pm

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  Thank you so much.

  I´ll check the links you provided.

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  kokkieh · Staff · Jan 12, 2018 at 6:58 am

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  Hi there,

  You’ll need to contact your hosting provider to help you fix this. With the open source WordPress software that you’re using you can’t just change the domain in Settings in the dashboard. That only breaks the site.

  For future reference, you can find the instructions how to correctly change the domain here:

  https://codex.wordpress.org/Changing_The_Site_URL

  Note that your hosting provider might also have their own process for this.