Domain name deleted by accident!

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  ceciliekarpinski · Member · Jun 11, 2020 at 9:39 pm

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  Hi WordPress,
  I accidentally deleted my domain name: sorbetmusic.com

  Is it possible for me to get it back?
  Thanks!
  Cecilie

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  austinsangs · Member · Jun 12, 2020 at 5:19 am

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  Hi Cecilie!

  The WordPress.com staff can assist you with recovering the domain.

  I’ve added a modlook tag for staff intervention. Please be patient while they respond ;-)

  It is possible to reverse a site deletion for the first 30 days after a site is closed. You can check the details here at this link: https://wordpress.com/support/delete-site/#reverse-a-site-deletion

  Thanks,

  Austin!

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  ceciliekarpinski · Member · Jun 12, 2020 at 10:03 am

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  Hi Austin,
  Thanks for your help!

  So the wordpress staff will contact me directly? Or how does this work?
  Don’t they have a support email I can use as this is pretty urgent.

  Thanks again!
  Cecilie

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  staff-mckluskey · Staff · Jun 12, 2020 at 10:28 am

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  Hi Cecilie,

  We do offer chat and email support for users on paid plans.
  From what I can see, you have canceled all your subscriptions (Premium plan, GSuite, and domain) and a refund has been issued.

  We can still recover your domain. I have sent you an email with a link to the registration payment. Once you have paid, let me know here.
  If you would like to recover the plan as well, ignore the link I sent you and go ahead and purchase the plan from My Site>Plans>Plan, opt for the free subdomain, and let me know here, I’ll then restore the domain as part of your plan.

  Also @austinsangs, there was no modlook tag on the thread when I got to it.

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  ceciliekarpinski · Member · Jun 12, 2020 at 3:55 pm

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  Hi fresatomica,

  Thanks a lot for your help! This is amazing
  I’ve now paid for the domain. Is there anything else I have to do from here? or is the domain name mine again now?

  Thanks!
  Cecilie

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  staff-mckluskey · Staff · Jun 12, 2020 at 7:49 pm

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  You don’t need to do anything else, I have just restored the domain to your account. :)

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  supernovia · Staff · Jun 12, 2020 at 8:06 pm

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  We just had to restore it for you — you’re all set now and able to either use the domain with a plan, or point it to another host:

  Change a Domain’s Name Servers