Domain name expired

• 

  fridleywt · Member · Aug 28, 2018 at 3:45 pm

  • Copy link
  • Add topic to favorites

  Our domain name expired on July 11, 2018. How do I recover it?

  The blog I need help with is: (visible only to logged in users)

• 

  dkmyta · Member · Aug 28, 2018 at 4:20 pm

  • Copy link

  Hey there,

  What is the URL for the domain you wish to recover?

  I’ve tagged modlook for staff to help you out with this issue. Staff will be in touch within a few hours to look into your inquiry.

  For more information about how to get the attention of staff please review the following documentation: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope your issue gets resolved soon!

  Cheers

• 

  themagicrobot · Member · Aug 28, 2018 at 5:00 pm

  • Copy link

  fridleywt.com is now in the redemption period. Staff may be able to recover it but there are extra costs that need to be paid to the Registrar. Whilst you’re waiting for a member of staff to reply to you see:

  Domain Expiration

• 

  staff-zinnia · Staff · Aug 28, 2018 at 5:33 pm

  • Copy link

  Hi fridleywt –

  fridleywt.com indeed is now in the redemption period. We can still try to help and recover the domain.

  In order to recover it our domain partner is going to charge an $80 fee in addition to the $26 renewal. Once I have confirmation from you about agreeing to pay these fees I can move forward and contact our domain partner.

• 

  fridleywt · Member · Aug 31, 2018 at 5:43 pm

  • Copy link

  Okay, I got confirmation from our group to proceed with trying to recover our domain, fridleywt.com that is currently in the redemption period and agree to pay the $80 fee plus the $26 renewal fee. Please let me know what our next steps would be.

  Thanks so much,
  –Kathy

• 

  brookedot · Member · Sep 1, 2018 at 12:00 am

  • Copy link

  Hi Kathy,

  I have sent a payment link to the email on your account once it’s paid we’ll start the redemption process.

  In the meantime, if you have any questions just let us know.

• 

  fridleywt · Member · Sep 1, 2018 at 1:45 pm

  • Copy link

  Hi bdukes,

  Following the instructions in the email you sent, I just submitted payment for beginning the process of recovering the domain fridleywt.com and for it’s annual renewal fee.

  Thanks you,
  –Kathy

• 

  fstat · Staff · Sep 1, 2018 at 3:48 pm

  • Copy link

  Hi Kathy,

  Thank you for your payment. We have already started the recovery process and we’ll let you know as soon as your domain is restored.

  If you have any other questions, just let me know and I’ll be happy to help.

• 

  helper-catbringer · Member · Sep 4, 2018 at 4:09 pm

  • Copy link

  Hi Kathy,

  Good news! Your domain was restored and you can manage it here:

  https://wordpress.com/domains/manage/

  Please, let me know if you have further questions. We will be happy to help :)

  Best,
  Jorge

• 

  fridleywt · Member · Sep 4, 2018 at 7:25 pm

  • Copy link

  We appreciate your help in getting our domain in working order again,
  Thank you, thank you, and thank you!!!
  –Kathy