Domain name expired and need to renew
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Our domain name expired but we didn’t see any notification and have apparently missed it by a long shot. we need to renew ncsmokiesthingstodo.com
There is no button to click or person to call or email. How do we renew this domain name? It apparently expired May 17, 2012, but we did not receive a notification that we can find.
What do we do now?
Blog url: http://yellowroserealty.wordpress.com/The blog I need help with is: (visible only to logged in users)
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We sent out three emails to the address on your account prior to expiration, one a month before, another two weeks before, and the last one two days before.
I see the system has allowed you to renew just the domain mapping, which it shouldn’t have, so I have refunded that charge.
The domain ncsmokiesthingstodo.com expired on May 17 and is currently in redemption. This means that the domain is deactivated, but has not yet been fully released. During this time, you can still renew this domain, but the process is more complicated than a regular renewal.
If you’d like to renew your ownership of this domain, you have several options:
1) We can renew the domain for you through our registrar. This costs $98, which includes $18 for the domain and an additional cost of $80 for a late renewal. We have no control over this additional cost, as it is levied on us by our domain registrar.
2) Try to register the domain through a domain back-ordering service, such as Pool (Registering starts at $60 with Pool) http://pool.com/
3) Wait until the domain is out of redemption and becomes available for registration again. Then, you can register it again for the regular price of $18. This would run the risk of the domain being registered by someone else before you, or the domain not being released for registration at all. The exact redemption period and the release of the domain are at the discretion of our domain registrar and we can’t control it.
If you want to have the best chance of getting your domain back, your best bet would be the first option. If you choose this option, please reply to this thread letting us know. We will then send you a request for payment via PayPal and will contact our registrar on your behalf, asking to restore the domain.
Please note that time is of the essence here. Because your domain is very close to being cancelled, it may no longer be possible to recover it. If you pay for renewal and we are unable to recover the domain, you will be fully refunded.
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Sorry, above I mentioned to please reply to the email, that should have read, “please reply to this thread letting us know.”
If you reply to the subscription email, no one will receive it.
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Hi Macmanx,
I figured out what happened. This renewal went to my client’s junk mail and they never saw it. Oops. So I would like to go ahead and do the $80 renewal now, and then chg over the account notification email address to my agency’s so we don’t miss it next time! Pls let me know how to proceed.
Thank you!
Julie -
Ok, more info from my client. We need some help figuring out where the problem is. ncsmokiesthingstodo.com has not expired, it is on auto renew at my client’s godaddy account. so what is the $80 for in the renewal? is this just a domain mapping issue, not a domain expiration issue? the domain itself is valid for my client thru 2013. Pls advise. thanks!!
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ncsmokiesthingstodo.com isn’t at GoDaddy. You may have a hosting account there, but the domain name ncsmokiesthingstodo.com is registered through us.
The domain name registration for ncsmokiesthingstodo.com expired on May 17 and is currently in the redemption period.
To renew it, you would have to pay the $18 renewal rate plus the $80 fee leveraged by our registrar partner for a total of $98.
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We would like to go ahead and pay the $98 renewal fee. How do we go through that process. We would like to do that as soon as possible.
thanks.
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I have sent a request for the funds to the email address on your account.
Once paid, please reply with the Receipt ID, and I’ll contact our registrar partner.
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Hi Macmanx,
My agency paid this renewal for my client Yellow Rose Realty:
Here is our receipt ID:
Transaction ID: [removed]
Hello WillowWorks, Inc.,Thanks for using PayPal. Your eCheck will take a few days to clear (similar to the way a paper check clears), and your recipient should have the money by Wednesday, July 11, 2012.
It may take a few moments for this transaction to appear in your account.
Merchant
WordPress.com
(email visible only to moderators and staff)
Note to WordPress.com
You haven’t sent a note.
Shipping address – unconfirmed
PO Box 978
Bryson City, NC 28713
United States
Total $98.00 USD
Payment $98.00 USD
Payment sent to WordPress.com-Julie
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Thanks for confirming!
I have contacted our registrar partner and will let you know as soon as they reply.
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http://ncsmokiesthingstodo.com/ has been recovered successfully.
Please let us know if you need any further assistance!
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