Domain name expiring, how do I renew
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Hello, I get the message ”he domain xx will expire in 6 days. It can be renewed by the user xxx
This user is no longer with us. How can I find out the cost and pay the invoice?
Thank youThe blog I need help with is: (visible only to logged in users)
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Hi there,
Only the owner of a domain can make any changes to it, including renewing it.
If this is for the domain, rowledgechurch.net, it can only be renewed by the
clairefargeot2014cusername account. If someone else is taking over responsibility of the domain,clairefargeot2014cwill have to transfer ownership of the domain to the new account. We cannot transfer ownership or make changes to the domain at someone else’s request under any circumstances. -
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The domain does have auto-renew enabled, but the credit card on file recently expired and we’ve not been able to renew it. We have sent email notifications to the account that owns the domain to let them know about this.
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Hello again. clairefargeot2014c is very happy to transfer ownership of the domain to me. Is this an easy process? Should a payment be made prior to transferring to avoid any hiccup? If you could give instruction to transfer the domain that would be great.
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@ amclarke9 if it’s about to expire, I would recommend renewing first. But the process isn’t too bad. It’s just that clairefargeot2014c will need to complete most of it on their side.
https://en.support.wordpress.com/move-domain/transfer-a-domain-to-another-wordpress-com-account/
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