domain name from another website

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  beckypuhl · Member · Oct 12, 2015 at 3:18 pm

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  I want to transfer my domain name to wordpress. I have followed the steps, cleared the cache, yet it has not transferred. I have tried 3 seperate times.

  The blog I need help with is: (visible only to logged in users)

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  noebiewan · Member · Oct 12, 2015 at 3:57 pm

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  What is the domain name?

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  beckypuhl · Member · Oct 12, 2015 at 11:13 pm

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  swimwithbecky.com

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  noebiewan · Member · Oct 13, 2015 at 2:55 pm

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  Okay. According to the domain helper, that domain name still has nameservers from webstarts.com. You can check it yourself and see additional information by entering the domain name into the box at this link.

  https://en.support.wordpress.com/domain-helper/

  Did you already follow the instructions on domain mapping found here?

  https://en.support.wordpress.com/map-existing-domain/#instructions-for-mapping-an-existing-domain