Domain name in redemption period

virginiamacgregorwrites · Member · Jul 14, 2017 at 9:55 am
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Hi,

Unfortunately I’ve let my domain name “virginiamacgregor.com” expire and I’m trying to get some help to get it back from the registrar whilst it’s under the redemption period.

The domain was registered through WordPress.com but isn’t listed under my purchases.

Thanks!
gemmacevans · Member · Jul 14, 2017 at 10:09 am
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Hi virginiamacgregorwrites,

virginiamacgregor.com expired on 2017-05-28 which is why you are no longer able to renew it from your account. The domain is currently in the redemption period:

Domain Expiration

We can still try to recover it but you will need to pay an $80 redemption fee in addition to the $26 domain costs. If you agree, I can generate a payment request and contact our domain registrar once it has been paid.

If you don’t want to pay the fee you can wait until the domain is released, although this can take 80 days or more. There is also no guarantee you will be the first to register it again.

Please let me know what you would like to do and we’ll go from there.

Thanks!
virginiamacgregorwrites · Member · Jul 14, 2017 at 1:41 pm
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The charge is fine if you could generate the payment request.

Thanks for your help Gemma!
gemmacevans · Member · Jul 14, 2017 at 2:09 pm
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Hi virginiamacgregorwritesm

Thanks for confirming, I’ve sent a payment request to the email address on your account. Please let me know if don’t receive it.
gemmacevans · Member · Jul 17, 2017 at 1:25 pm
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We’ve received your payment and I’ve contacted our domain registrar. I’ll let you know when I have an update — we usually hear back in 1-2 business days.

Speak soon.
virginiamacgregorwrites · Member · Jul 17, 2017 at 4:28 pm
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Thank you Gemma!
gemmacevans · Member · Jul 18, 2017 at 8:16 am
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Good news! We were able to recover your domain and it is now active on your account :)

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