Domain Name Is Not Active

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  thewickedwildwp · Member · Apr 7, 2022 at 4:11 pm

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  On April 4th I paid for a domain name for this site. It was processed through PayPal for the address the-wicked-wild.com . When will this be active…it currently does not work.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Apr 7, 2022 at 4:43 pm

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  Hi there!

  It looks like that domain was purchased on April 5, 2022 under a different WordPress.com user account than the one you’re currently logged into.

  Also, that domain purchase was cancelled and refunded in full earlier today since it was within our 96 hour refund policy for newly registered domains, so it is no longer under that account. Additionally, the user account used to purchase that domain was also deleted.

  Can you clarify what you intended to do with this domain? Once we have that information, we’ll be better able to advise.

  Thanks!