Domain Name Issue
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Trying to fix an issue with our domain name. I was handed this issue and unfamiliar with WordPress so here I am. Apparently, our company website was created and hosted by WordPress. Everything used to run fine until the domain name was changed (www.envisionengineeringinc.com); however, after the change, the old link no longer works and neither does the new one. I apologize for the vagueness, but hopefully someone can point me in the right direction.
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Hi there,
envisionengineeringinc.com is a wordpress.ORG software install, hosted by Dreamhost
Name Servers:
ns3.dreamhost.com
ns1.dreamhost.com
ns2.dreamhost.comYour site is not hosted by WordPress.COM on our servers so we cannot help and our password recovery will not work for it.
To get hosting support contact your web host and to get software support post to wordpress.ORG support.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
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