Domain name issue

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  ccoheniii3 · Member · Jul 22, 2024 at 8:14 pm

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  Receiving this message and need help. Something unexpected happened while accessing this website. It looks like it doesn’t have an active domain connection upgrade to link the requested domain name to the WordPress.com site.

  The blog I need help with is: (visible only to moderators and staff)

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  helper-heroponriki · Member · Jul 23, 2024 at 12:50 pm

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  I’m not showing that domain is pointing to a site hosted at WordPress.com nor do I see a paid plan that would allow the use of a domain as the primary domain.

  You can see your site’s hosting information here: https://wordpress.com/site-profiler/clintoncoheniii.com

  As such, you would need to contact your current hosting provider for help if you’re having trouble with your domain.

  I hope that clarifies things!

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  ccoheniii3 · Member · Jul 23, 2024 at 11:23 pm

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  it’s for https://pincomgroup.com/

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  helper-heroponriki · Member · Jul 26, 2024 at 4:49 pm

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  Thanks for clarifying!

  It looks like the plan for that site was restored 2024-07-25 after the site owner responded to our Billing Support team’s request. Everything seems to be working now.

  Let us know if you have any questions or need help with anything else.