Domain name ( jcwsilverlining.com)

  • Unknown's avatar
    witschnerjcw · Member ·

    I paid for the website monthly and the 19 dollars for domain name but when I try to change it to remove WordPress from the name it tries to get me to purchase again.
    I have email with receipt that I paid

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    A WordPress.com plan is needed to have a domain set as the primary address on a WordPress.com site. I see that you have purchased the WordPress.com Personal plan, and your site is now loading with the domain showing up (instead of redirecting to the WordPress.com address). But you’re logged into a different WordPress.com account than the one where you own the site jcwsilverlining.com.

    Please log out of your witschnerjcw account and log into the correct WordPress.com account to manage your site. If you need further help setting up your site, please reply from the other account (or contact us at this link when you’re logged into the other account). We’ll be happy to help you with building your site with us. :)

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