Domain name missing

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  rkbasingstoke · Member · Jun 29, 2019 at 11:24 am

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  Hi, I purchased a domain through you guys but I cannot find my domain anywhere ion my account?

  The blog I need help with is: (visible only to logged in users)

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  raunaqchawhan · Member · Jun 29, 2019 at 11:38 am

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  Hi there,

  If the question posted is from the same account from which you’ve bought a domain, you can click on “My Sites” on the top left corner of the admin bar and then click on “Domains” present in the “Manage” section of the left hand side menu where you’ll be able to check the domain bought by you. You can also click on the following link and select the site for which you wish to check the domain bought by you: https://wordpress.com/domains/manage

  Hope this helps!

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  gemmacevans · Member · Jun 29, 2019 at 2:26 pm

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  Hi rkbasingstoke,

  The account you are currently logged in to hasn’t purchased any domains through WordPress.com, which suggests you have another account. Which domain are you looking for? Please don’t share any transaction IDs or card details here, a domain is the only information I need for now.

  If you haven’t done so already, please try logging out of WordPress.com and log back in using the email address your purchase receipt was sent to.

  Come back to us if you have any trouble.

  
  @raunaqchawhan — thanks for your help!