Domain name not activating

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  hangardesignstudios · Member · Jan 3, 2017 at 6:44 pm

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  Hi, Our Domain expired and i just paid for the reactivation. But now when i go to it to try it out a spam site comes up. How long should this take to activate?

  The blog I need help with is: (visible only to logged in users)

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  rossviviano · Staff · Jan 3, 2017 at 7:18 pm

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  Hey there,

  What’s the URL of the site you’re having trouble with?

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  hangardesignstudios · Member · Jan 3, 2017 at 8:04 pm

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  Hey there, its HangarDesignStudios.com

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  rossviviano · Staff · Jan 3, 2017 at 8:06 pm

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  HangarDesignStudios.com isn’t hosted here at WordPress.com.

  There are two different versions of WordPress. These are the support forums for WordPress.com, and you have the self hosted WordPress.org version. You can read about the differences here:

  https://en.support.wordpress.com/com-vs-org/

  Try posting your question in the WordPress.org support forums, or contacting your host directly for help.

  https://wordpress.org/support/

  Good luck!

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  hangardesignstudios · Member · Jan 3, 2017 at 8:24 pm

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  Wait, But my website has always been HangarDesignStudios.com not a .org.

  Would my domian have been switched for some reason?

  Thanks!

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  rossviviano · Staff · Jan 3, 2017 at 8:32 pm

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  I know, this can be a bit confusing!
  On these forums, we can really only help with people who host their websites here at WordPress.com.
  On the support forums at WordPress.org, they can help with websites that are hosted elsewhere, like yours. Your site is hosted with RackSpace, so you may want to reach out to them as well.
  It has nothing to do with whether your site is a .org or not.

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  hangardesignstudios · Member · Jan 3, 2017 at 8:36 pm

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  Got it. Thanks for the Help!!!!

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  rossviviano · Staff · Jan 3, 2017 at 8:37 pm

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  Glad to help :-)