domain name not what I paid for

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  failtowintraining · Member · Mar 30, 2014 at 5:58 pm

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  Hello,

  I paid for a domain name failtowintraining.com and got failtowintrainingdotcom.wordpres.com. I tried a second time because I thought that it didn’t work and then I got failtowintrainingdotcom1.wordpress.com. This is not what I paid for and this is not what happened when I bought my last domain name from you guys (bodyellow.com). What happened?! Am I overlooking something, because I am not happy with this. If I bought these two domain names, I would really like a refund. :( Thank you for your time and consideration.

  Thanks,
  Christina

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 30, 2014 at 6:01 pm

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  There is no domain mapping upgrade for failtowintraining.com. If you would like to use this domain you will first need to set up domain mapping.

  In order to map to a domain one must have an underlying .wordpress.com subdomain blog to map from http://en.support.wordpress.com/register-a-blog/ and the domain name you desire must be available for purchase.

  After you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the blog and purchase a domain name by purchasing an annually renewable domain mapping upgrade for the blog from the blog’s dashboard at > Store > My Upgrades.

  See here if you do not own a domain http://en.support.wordpress.com/domains/

  See here for mapping an existing domain that you already own http://en.support.wordpress.com/domains/map-existing-domain/

  See here for mapping a sub-domain (for a domain with an existing website) to your WordPress.com blog http://en.support.wordpress.com/domains/map-subdomain/

  Dashboard > Store > My Upgrades is where you do the primary blog set up knowing it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

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  failtowintraining · Member · Mar 30, 2014 at 6:05 pm

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  Why did I not have to do this last time. I don’t understand what mapping is. I bought the domain name. I had an existing account. Why does it add the “dotcom” instead of .com?

  Thanks

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  auxclass · Member · Mar 30, 2014 at 6:24 pm

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  failtowintraining.com – was registered here today, but at @TT explains above you also need to map the domain name to a blog here such as failtowintrainingdotcom.wordpres.com – you will also always work in the dashboard of failtowintrainingdotcom.wordpres.com (or what ever blog you map the domain name to)