Domain name purchase address

  • Unknown's avatar
    jmbarkergsu · Member ·

    Trying to purchase a domain name w/ Paypal or a credit card, all of which are working fine with other sites. Wondering if the street address and e-mail address I gave in my WordPress user profile (which I set up for blogs I made for work, and which I can’t find my way back to in order to change) must be the same as the info I’m giving to purchase a domain address just for myself for a new blog.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    amightywp · Member ·

    Hi there,

    The address shouldn’t be a problem. I took a look in our records and found that PayPal (our payment processing gateway) was returning an error asking you to please use a different payment method (another credit card, perhaps?). Alternatively, they suggested that you can contact their own customer service at: https://www.paypal.com/contactus and reference error code 10417.

    I’m really sorry that I can’t directly solve this problem myself!

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