Domain name question.

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  dustinwoolum · Member · May 4, 2016 at 2:33 am

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  Hello, so a couple weeks ago I tried changing my domain name and now I cant get on it at all. I read somewhere that it would take a few days for all the servers to update or something like that but its been a while so I thought id see if thats the case or if I did something wrong.. I changed it through the settings in the wpadmin.

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  staff-doublebassd · Staff · May 4, 2016 at 10:34 pm

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  Hi there,

  I only see your self-hosted site for aquamangojrcave.com under your account.

  What was the WordPress.com URL name for the domain that you tried changing (the name before and after)?

  I’d be happy to take a look into this for you.

  Thanks!

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  dustinwoolum · Member · May 5, 2016 at 1:53 am

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  Well that’s the one that I tried to change but the URL doesn’t seem to have actually changed when I log into the wordpress site but whenever I try to go to the site it redirects to what I tried to change it to but cant be found. I also cant do anything from the wordpress site because it cant connect to it either so I cant seem to change what I did. I tried changing it to forwardtochrist.com and the URL does change to that when typed in but still cant be found

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  staff-doublebassd · Staff · May 5, 2016 at 9:30 pm

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  Hi there,

  if you are trying to change the name of the custom domain aquamangojrcave.com, you must go to the place you are hosting the domain. Bluehost is the registrar, not WordPress.com – so you’ll need to log into your account there to update the domain.

  Let me know if you have any questions. Thanks!