Domain Name Refund

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  kwharrisconsultant · Member · Oct 23, 2017 at 7:15 pm

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  You charged me too much and my checking account got overdrawn and by the time I found out, I couldn’t figure out how to tell you to cancel the purchase.

  The blog I need help with is: (visible only to logged in users)

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  arcangelinis · Staff · Oct 23, 2017 at 7:23 pm

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  Hey there,

  I am sorry to hear the charge caused an overdraft on your account. The proper staff member has been alerted of this and will respond to you shortly.

  In the mean time you may want to look into updating your auto-renew settings for your WordPress account to prevent this from happening in the future. Here is the information on how to do that along with other questions related to auto-billing.

  Thanks for your patience!

  Tony

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  gemmacevans · Member · Oct 23, 2017 at 7:47 pm

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  Hi kwharrisconsultant,

  I couldn’t figure out how to tell you to cancel the purchase.

  There are no custom domains owned by the account you are logged in to. What is the URL of the site you need to cancel the purchase for?

  Thanks!