Domain name registration
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I purchased a domain from wordpress.com last year. I moved my host, however my domain was locked to the new registrar due to it being a new registration. It’s time to renew it and I cannot find it listed in my account. Where did it move? I’d appreciate all the help I can get. Thanks
Self-declared URL: Sasquatchpools.com
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hi there!
The domain you mentioned is registered on a different WordPress.com account, not the @fboling account you’re logged into right now. If you’re unable to log into the correct account, please fill out the account recovery form. We’ll email you with instructions to log in.
Thanks!
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I had already reset password and used the same email I have the email confirmation about said domain. I used the link provided for account recovery but have not gotten a response in two days. Anyway someone can look into this as my domain is set to expire in a day or two. Please I’m desperate.
thanks -
Our account recovery team is currently handling a higher volume of requests than usual, but please know that they are working diligently to address each one.
As for the domain, it has already been renewed using the credit card details on file, so it’s scheduled to remain active until February 27, 2025, so there’s no immediate need for concern. You can check the status for yourself on the ICANN website: https://lookup.icann.org/en/lookup
We truly appreciate your understanding and patience during this time. Please don’t hesitate to reach out if you have any other questions or concerns in the meantime. We’re here to help!
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