Domain name renewal
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I’m trying to renew my domain name, but it no longer is in my account. How can I do this?
The blog I need help with is: (visible only to logged in users)
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Oh no! Expired means over, dead, done and finished. https://en.support.wordpress.com/domains/domain-expiration/ We focus on not allowing domains to expire so others can purchase them when they are auctioned off and that’s why we have an auto renew feature. Read https://en.support.wordpress.com/manage-purchases/#auto-renew
Staff need details if you want them to recover the domain.
1. What is the domain URL?
2. What is the underlying .wordpress.com URL?
3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
4. When was the upgrade purchased?
5. When did the refund request and upgrade cancellation, or the domain expiration take place?
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it. -
It looks like your domain stopthechristiangenocide.com expired on 20-jan-2017.
Domain expiration is a lengthy and complicated process that takes about 80 days. During this time, your domain may be put up for auction or sold on back-order. You can learn more about expired domains here: http://en.support.wordpress.com/domains/domain-expiration/
The good news is that we may still be able to recover your domain if it has not yet been deleted or purchased by someone else. A late renewal fee of $80 will be added to the regular price of renewal. This fee is charged by the domain registry and is not one which we can waive.
If you wish to continue with the renewal process and agree to pay the renewal fees + $80, please let me know and I will send you a payment request.
If not, you can wait out the rest of the expiration process and see if the domain is released. However, do be advised that this is risky, as someone else can purchase the domain out from under you and it may not become available in the future.
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Thank you, I would like to renew the domain and pay any late renewal fee necessary. Please send me a payment form and I will submit it right away. -Jim Nolan
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Hi there! Your domain name has been reactivated. Let us know if you need anything else and have a great day!
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Thank you. Two questions. How do we pay for this? I think we owe some money. Also, we want that address to forward to our main site http://www.stopthechristiangenocide.org (we had this set up with you all before, can we activate that again? Thank you!
Jim Nolan
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Never mind about the forwarding, that seems to be active. But we still need to pay for the renewal and the forwarding service. How much do we owe and how can I pay? Thank you!
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Hi Jim,
I’ve sent you a payment link via email that you can use to pay for the domain’s recovery and renewal.
Please let me know if I can help with anything else.
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